Terms of Service

Effective Date: January 3, 2026

Introduction and Scope

Welcome to Kyrios Clean. These Terms of Service govern your use of our website and cleaning services. By accessing our website or engaging our services, you agree to be bound by these terms.

These terms apply to all users of our website and services, including visitors, customers, and anyone who accesses or uses our services in any capacity.

If you do not agree with any part of these terms, please do not use our website or services.

Service Usage Terms

1. Acceptable Use Policy

When using our website and services, you agree to:

Provide accurate and complete information when contacting us or booking services
Use our services only for lawful purposes
Respect our staff and property during service delivery
Maintain a safe and accessible environment for our cleaning professionals
Comply with all applicable local, national, and international laws

2. Prohibited Uses

You may not use our services or website to:

Engage in any fraudulent, abusive, or illegal activities
Transmit harmful code, viruses, or malicious software
Attempt unauthorized access to our systems or networks
Interfere with the proper functioning of our website or services
Harvest or collect information about other users
Violate intellectual property rights
Harass, threaten, or intimidate our staff or other users

3. Service Access Requirements

To use our cleaning services, you must:

Be at least 18 years of age or have parental consent
Have legal authority to enter into service agreements
Provide accurate contact and location information
Ensure safe access to the premises requiring cleaning
Disclose any relevant health or safety concerns

4. Fair Usage Guidelines

We expect all clients to:

Book services in good faith with realistic expectations
Provide adequate notice for cancellations or rescheduling
Communicate openly about specific cleaning needs or concerns
Respect our scheduling and service capacity
Understand that extreme conditions may require additional time or resources

Account and Access Terms

1. Account Creation

While we currently do not require formal account creation for basic service inquiries, if we implement account features in the future:

You must provide accurate and current information
You are responsible for maintaining account confidentiality
You must notify us immediately of any unauthorized access
One person or entity per account unless otherwise authorized

2. Account Security

You are responsible for:

Protecting your login credentials and contact information
All activities that occur under your account
Notifying us of suspected security breaches
Using strong, unique passwords if account features are implemented

3. Account Suspension and Termination

We reserve the right to suspend or terminate service access if:

You violate these Terms of Service
Your actions pose risks to our staff or other clients
You provide false or misleading information
Payment obligations are not met
We are required to do so by law

We will provide notice when possible, though immediate suspension may be necessary in certain circumstances.

Service Availability and Limitations

1. Service Uptime and Maintenance

While we strive to provide consistent service availability, we do not guarantee uninterrupted access to our website or services. Scheduled maintenance, technical issues, or unforeseen circumstances may temporarily affect service availability. We will provide advance notice of planned maintenance when possible.

2. Feature Availability

Service features and availability may vary based on:

Geographic location and service area
Current scheduling capacity
Specific service package selected
Seasonal demand fluctuations
Staff availability and expertise

3. Geographic Restrictions

Our services are currently available primarily in Nicosia and surrounding areas in Cyprus. Service availability outside this region is subject to assessment and may incur additional fees. We reserve the right to decline service requests outside our normal service area.

4. Service Modifications

We reserve the right to:

Modify, suspend, or discontinue any service or website feature
Update pricing and service packages with reasonable notice
Change operating hours or availability
Implement new policies or procedures as needed
Improve or alter service delivery methods

Existing service commitments will be honored according to agreed-upon terms.

Intellectual Property

1. Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Kyrios Clean or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

2. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include any right to download, copy, or modify our content for commercial purposes.

3. Trademarks

The Kyrios Clean name, logo, and related marks are trademarks of our company. You may not use these marks without our prior written consent. All other trademarks appearing on our website are the property of their respective owners.

Additional Terms

Payment Terms

Payment is due as agreed upon for services rendered. We accept various payment methods, and all transactions are processed securely. Late payments may result in service suspension or additional fees.

Cancellation Policy

Cancellations should be made with reasonable advance notice. Late cancellations may incur fees as outlined in your service agreement. We will work with you to reschedule when possible.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes by posting the updated terms on our website with a new effective date. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us using the information provided at the top of this page.