Privacy Policy

Effective Date: January 5, 2026

Company Information

Kyrios Clean

Makariou Avenue 47

1065 Nicosia, Cyprus

Phone: +357 22 481 637

Email: info@domain.com

Our Commitment to Data Protection

At Kyrios Clean, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website and services.

We are committed to transparency in our data practices and compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and Cyprus data protection laws.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

When you contact us or use our services, we may collect:

  • Name and contact information (email address, phone number)
  • Address and location details for service delivery
  • Service preferences and requirements
  • Payment information (processed securely through third-party providers)
  • Communication history and correspondence with us

Automatically Collected Information

When you visit our website, we automatically collect:

  • Browser type and version
  • Device information and operating system
  • IP address and approximate geographic location
  • Pages visited and time spent on our website
  • Referral source and navigation patterns

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve website functionality and user experience
  • Deliver relevant advertising (with your consent)

For detailed information about our cookie practices, please see our Cookie Policy.

Legal Basis for Processing

We process your personal data based on:

  • Consent: When you agree to our data collection practices
  • Contract Performance: To provide services you've requested
  • Legitimate Interests: For business operations and service improvement
  • Legal Obligations: To comply with applicable laws and regulations

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Typically, this means:

  • Active customer data: Duration of service relationship plus 3 years
  • Contact inquiries: Up to 2 years from last contact
  • Financial records: As required by tax and accounting regulations
  • Marketing data: Until you withdraw consent or request deletion

How We Use Your Information

Service Delivery

  • Schedule and coordinate cleaning services
  • Communicate about appointments and service details
  • Process payments and maintain billing records
  • Address questions and provide customer support

Business Operations

  • Improve and personalize our services
  • Analyze service quality and customer satisfaction
  • Conduct internal research and development
  • Maintain security and prevent fraud

Marketing Communications

  • Send service updates and promotional offers (with consent)
  • Share information about new services or special offers
  • Conduct customer surveys and gather feedback
  • Send newsletters (you can unsubscribe at any time)

Third-Party Sharing

We may share your information with:

  • Service Providers: Payment processors, scheduling tools, and analytics services
  • Business Partners: Only with your explicit consent
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

How We Protect Your Data

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption protocols, and regular security assessments.

Data Encryption

Sensitive information transmitted to or from our website is encrypted using industry-standard SSL/TLS protocols. Payment information is processed through secure, PCI-compliant payment gateways.

Access Controls

Access to personal data is restricted to authorized personnel who need it to perform their job functions. We maintain strict access control policies and monitor data access logs.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law, typically within 72 hours of becoming aware of the breach.

Your Privacy Rights

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format.

Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.

Right to Erasure

You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.

Right to Data Portability

You have the right to receive your personal data in a portable format and to transmit it to another service provider.

Right to Object

You can object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Right to Restrict Processing

You can request that we limit the processing of your personal data in certain circumstances, such as while we verify its accuracy.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Please note that some services may not be available if you choose not to provide certain information.

Additional Information

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than Cyprus. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us using the information provided at the top of this page.